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Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
Comprehensive PX
Your window into customer behavior
SmartKarrot's proprietary product usage score is included for every product you integrate. Easily access your top/bottom usage accounts for every portfolio.
Flexibility in product event capture
Cover usage across multiple products and versions
SmartKarrot helps you identify patterns in user behavior across product lines. You can use the event data to create dynamic segments and engage users accordingly.
Focus on the sticky features
Drill down feature usage
SmartKarrot provides very granular drill downs into individual features, associated users and personas.
Get closer to your customers
All the usage analytics you need
Easy access to feature usage, custom utilization metrics, user and persona lists enable you to be in control.
Standard processes, faster.
A leader in retail analytics achieved an 18% reduction in onboarding time by implementing Playbooks across multiple roles.
Smarter operations are just a [click] away.
See how SmartPlaybooks can work for you.
